TheySaid 4.0

I’m Chris, co-founder of TheySaid. Years ago I built the original UserTesting, so I’ve spent most of my career helping teams watch real people use their products. Here’s what changed: your team now ships more decisions than ever (designs, tickets, PRs), but checking them with customers still means scheduling, recruiting, and waiting. So it gets skipped. We call the result Validation Debt: the cost of decisions you shipped without customer evidence. TheySaid 4.0 lets you see how users will react, right where you build. Ask from Claude Design, v0, Replit, Bolt or Lovable, or have it run automatically when a Jira, Linear, ClickUp or Monday ticket finishes design. Then watch real people or synthetic users try what you just made. What’s new: Synthetic users: that actually use your product, on screen and out loud. Each starts from a model trained on 100,000+ hours of real usability sessions, then is tuned to your customers with the data you choose: call recordings, surveys, support tickets, CRM. Audiences: define your real and synthetic customer groups once, and anyone in your org can reuse them. MCP + Ticket Testing: feedback and a fix-it prompt inside your build tools, plus validation that triggers itself when design is done. No one has to remember to ask. AI Companion: tell it what you need, and it does the work. Experience Hub: always-on scoring of your critical customer experiences, with what to fix next. Skills: reusable prompts for summaries, cohort analysis, and reports. Build it once. Run it forever. Plus mobile app testing, clips and highlight reels, screeners, response quality monitoring, a unified test builder, a redesigned UI, and more. Stop shipping decisions nobody validated. 🚫 Try 4.0 FREE → https://www.theysaid.io/v4 And tell me: when you build with AI today, how do you find out whether customers get it? Or do you skip that step?

Congrats team! Speed ia great but i do have a question about the quality of decisions based on synthetic feedback. How do you know how accurate it is? can we compare with actual results?

Validation debt is a painfully good name for what happens when teams skip talking to users. Nice launch @chrishicken & team!

saw in the reviews that the voice mode gets people way more honest than a form, makes sense. how close do the synthetic users get to the real customers they’re trained on?