
Your Support Inbox, Handled by AI
Sponder handles the repetitive emails that clog up your support inbox. It learns from your website, FAQs and policies, then replies to customer questions when it knows the answer. If it isn't confident, it escalates to your team instead of guessing. Use Pilot Mode to review replies before sending, or Autopilot to let Sponder respond automatically. Control when replies are sent for a more natural customer experience. Less repetitive work. More time for the conversations that need a human.
Sponder is an AI-driven customer support tool that automates responses to repetitive emails by learning from existing resources like FAQs and policies. It offers a Pilot Mode for review and an Autopilot feature for automatic replies, allowing teams to focus on more complex customer interactions.
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