
AI agents that switch between voice, text, and visuals
Sierra's multimodal agents bring voice, text, and visuals into the same customer conversation. Voice is for explaining what you need, a visual for comparing options side by side, and text for referencing something later. Instead of picking just one, the agent automatically shifts between modes as the conversation needs.
Sierra's multimodal agents utilize artificial intelligence to seamlessly integrate voice, text, and visual communication in customer interactions. This technology allows agents to automatically switch between modes based on the context of the conversation, enhancing customer engagement and support.
Scored deterministically. Only candidates that fire a story trigger are sent to a model, so this one has no written angle.
Gaps in our data, not findings about the product. Their weight is redistributed across the 5 we did measure.
A source that found nothing is a measurement. A source that has not run is a gap. Neither means the launch lacks the thing.