
AI agent that triages IT tickets, not just routes them
Arbiter is an MCP-native AI agent that triages IT tickets and decides to auto-resolve or escalate based on trust scores and hard-coded risk keywords (security, billing, and production) that force human review. Unlike Jira-Slack integrations that just move data, Arbiter makes decisions. Built with vendor-agnostic interfaces where Jira, Slack, and Groq are reference implementations, not dependencies. Apache 2.0, open for contributors.
Arbiter-MCP is an AI agent that triages IT tickets, automatically resolving or escalating them based on trust scores and predefined risk keywords. It features vendor-agnostic interfaces and is built under the Apache 2.0 license, inviting contributions from developers.
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